Safe and Secure Shopping

Security is a priority at Mike Sanderson Electricals and we make every effort to ensure that our transaction process is safe and that your personal information is secure

Do Not Share Personal Information

Mike Sanderson Electricals will never e-mail or call you to ask you to disclose or verify your website password, credit card or bank-account number, or any other personal information. If you're contacted or receive an unsolicited e-mail which asks you any of this information, disregard the request and report the incident to admin@mikesandersonelectrics.co.uk for investigation.

Safe & Secure Guaranteed

Mike Sanderson Electricals Website is safe, secure and guaranteed. It provides you with a convenient method of payment securely using SSL encryption on our servers.

Order Safely

At Mike Sanderson Electricals we guarantee every order you make on our website is in safe hands. Security is important to us and we make every effort to ensure our transaction process is trustworthy and that your personal information is secure.

We use strict security precautions to make our website safe and any data you enter while on the site is encrypted before being transmitted. When shopping online check your internet browser for the padlock or key image displayed indicating you are in a secure environment.

If for any reason, this has been disabled on your browser, you won’t be able to transact or login until you reset these options under ‘control panel’ then ''security''.

Identify False (Spoof or Phishing) E-mails

If you receive an e-mail asking you for personal information or directing you to a site other than csdev8.co.uk, it could be a "spoof" or "phishing" e-mail and should be considered as fraudulent.

Genuine Mike Sanderson Electricals e-mails come from an e-mail address ending in "@mikesandersonelectrics.co.uk". If you receive an e-mail in a different format i.e. mikesandersonelectrics@hotmail.com, you can be sure that it's fraudulent.

Some phishing e-mails contain links to websites that may appear to go to us but will take you to a completely different website. If you hover over the link you often can see the underlying URL which will be in a different format to those linked to within our website.

If you click though on a phishing e-mail and are taken to a page looking like "Your Account" or anything that asks you to verify or change your personal details, you should consider it as fraudulent.

Report Phishing E-mails

E-mail admin@mikesandersonelectrics.co.uk and attach the e-mail you suspect is fake. By attaching the e-mail we can more easily trace its origins. If you can't include the e-mail as an attachment, forward it to admin@makesandersonelectrics.co.uk and include as much of the header information as you can.

Choose a Strong Password

Use a different password on csdev8.co.uk to that which you use on other websites. If you need help remembering your password, write it down and keep it in your purse, wallet, or another secure location. Use at least 8 characters and though it's not a requirement, adding numbers or special characters to your password will make it even stronger. For example, the password "rivers273Tp" is a much stronger password than "rivers." Avoid passwords that are easy to guess, such as "secret," "password," "letmein," "safe," or "123456". Avoid using only a dictionary word, your name, e-mail address, or other personal information that can easily be obtained.

Passwords are case sensitive. For instance, "RIVERS186" and "rivers186" are two different passwords. When choosing a password, remember the capitalisation you use, and make sure that the CAPS LOCK key on your keyboard isn't turned on.

Protect Your Passwords

Keep your passwords private; anybody who knows your password may access your account. Avoid using the same password for multiple online accounts. Always log out when you complete an online session on a public computer. Change your password periodically.

Protect Your System

Some phishing e-mails contain attachments and link to websites that try to install malicious software on your computer. Here are some ways you can help protect your system against these types of threats.

  1. Install anti-virus or anti-malware software from a reputable company.
    Once it's installed, be sure to run a full scan of your computer regularly. You'll also want to run a full scan if you visit a site through a link in a phishing e-mail or open an unsolicited attachment.
    Please be aware that that there are many fake anti-malware products out there. Don't install one from a website that tells you your computer is infected, as these warnings may be fake. Microsoft has free anti-malware software at http://microsoft.com/security.

  2. Check for and install updates for all programs on your computer. Run Windows Update if you have a Windows computer or Software Update if you have a Mac. We also strongly recommend that you make sure Adobe Flash, Adobe Reader, and Java are all up to date on your computer.

  3. If you've typed a password on a malicious website, change it on the legitimate website immediately.
    Select strong passwords of eight characters or more that include a variety of letters, numbers, and symbols.

  4. If you entered your credit card information on a malicious website or replied to an email with that information, immediately contact your credit card company. Many fake e-mail messages ask you to respond with your credit card number or click a link and type it there to "verify your identity." If you did so, your credit card number may have been stolen and we recommend that you contact your credit card company to report it and get a new card issued.

  5. Never reply to unsolicited messages.
    Replying to phishing and spam messages only confirms to the sender that they have a valid e-mail address to send more spam and phishing to.